Returns & Exchanges
At Cocoland Toys, we want you to be completely satisfied with your fashion-forward purchase. If your item isn't the perfect fit, you can return or exchange it within 30 days of delivery in its original, unworn condition with tags attached.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Pack Your Items
Securely place the items in their original packaging, ensuring all original designer tags and hygiene seals are intact and undamaged.
Ship It Back
Affix the prepaid shipping label provided via email to your package and drop it off at any authorized courier location.
Receive Your Refund
Once our quality control team inspects your return, we will process your refund or ship your replacement item within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing